Commitment to the client
Our priority is to satisfy the needs of our clients, so from any part of the organization we have a clear orientation to the customer, we offer proven experience, a commitment to R & D, continuous training of the team along with the ethical behavior of our professionals. At Euroval we have a Quality Management System certified by AENOR which has been updated, through a process of continuous improvement, since its implementation in 1999 until today, adapting to the Standard UNE-EN-ISO 9001:2015. Through this system we confirm our commitment to seek the maximum satisfaction of our customers, covering their needs and with the firm conviction of working to exceed their expectations, as well as compliance with current legal regulations. Our concept of quality is not only shown in the procedures and requirements of the standard, but it is also integrated in our organization and in our work methodology.
In order to guarantee the maximum satisfaction of our clients, we involve all the members of the company, we carry out technical/operational audits, evaluation of appraisers, work committees by client, prioritizing at all times to improve the service provided. What we are most proud of is maintaining the trust of our clients through 100% loyalty of institutional clients and the increase of contracted services. Thanks to them, we grow with our customers every year.
To respond to the needs of our customers we have developed a web application dwellings where users can make an appraisal online their dwelling or request a real appraisal estate audited by an expert appraiserappraisal . At the same time, through our “Request a quote” section, the client can find out the price of appraisal his Dwelling or her product by simply filling out a brief form with the data of your real estate.