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Customer service and management
As a Valuation Company, Euroval offers a Customer Service, with the necessary options to address your questions, incidents and observations about real estate appraisals. We are committed to each client, offering personalized attention for the assignments and requests they make.
Contact our offices
Spain
Plaza de la Constitución 2,
San Juan de Alicante,
03550 Alicante
Mon to Thu 08:30h to 18:30h
Fri 08:30h to 15:00h
Portugal
C/D. José de Avilêz n.º 141
Bloco B 1º Dt 2750-398,
Cascais (Portugal)
United Kingdom
Romania
Chile
Morocco
Complaints service
Euroval considers it essential that its clients perceive the quality of its services, as it has always been one of its main strategic factors. This conviction led us to implement a quality assurance policy, developing a program that complies with the requirements of the UNE-EN-ISO 9001:2015 Standard, an essential part of this Quality Policy, is Customer Service.
Regulations for customer protection
Procedure for processing complaints
Euroval transparency regulations
Complaints form
All complaints received will have a written response within a period not exceeding two (2) months, so if after that time your case has not been resolved, or you disagree with the final decision communicated, you may then file a claim with the Market Conduct and Claims Department of the Bank of Spain, through the Virtual Office.
Do you need to verify a valuation certificate?
Euroval offers you the possibility to verify the amount of your valuation certificate via the Internet.